Frequently Asked Questions

A partial cleaning is when we only clean part of your house—for example, only the bathroom and kitchen.

To book a partial cleaning, please put in the size of your whole house on the first page of the booking (please include all beds and baths.) Then, in the “Extras” section, click on the “Partial Cleaning” option and indicate which areas you DO NOT want cleaned (Ex: Exclude 1 bedroom and entire basement.) As you make your selections, you’ll see your cost total go down. Once that’s done, carry on to choose a date/time and click Save Booking to complete.

You will get a confirmation via email and SMS as soon as you select “Save Booking”

There are two ways to set your password.

• • Click on “Login/Sign up” and then select “New? Sign up”

• -OR-

• • One of the emails you received right after booking your first cleaning with us had the subject line: “Set up your new WeClean password.” In that email, there is an orange link that will take you to a page where you can set up a password.

Yes, you can reach us at (800) 687-4267 during business hours.

On the 2nd page of the booking form, you can select from available dates/times.

Yes, of course! After you book for the first time, an account will be made for you where you can log in and modify your bookings at any time. We only charge a fee if you cancel or make a change within 24hours of your booking.

Entering your zipcode helps us give you an accurate quote for pricing and availability in your area.

Entering your zipcode helps us give you an accurate quote for pricing and availability in your area.

To get accurate pricing, simply fill out the ‘Book Now’ form. You don’t have to submit it if you don’t want to—but your quote will be updated in real-time as you select your services, so you’ll get precise and detailed pricing information.

You can find availability on the 2nd page of the ‘Book Now’ form on this website.

We have a 100% satisfaction guarantee, so we’ll come back and make it right.